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Logo - Business Development Bank of Canada - BDC

Every year, some 1,500 entrepreneurs benefit from BDC Advisory Services to accelerate their growth, improve their productivity and strengthen their management skills. The consultant network completes more than 80% of the work required.

Quick Links

Office 365
Entrepreneur’s Learning Centre (Compatible with Google Chrome)
Other

BDC consultant quick look

What do we offer
  • BDC takes care of all the Business Development activities;
  • Training on quality methodologies and tools geared to SMEs;
  • Standardized solutions that reduce proposal development, preparation and administration time;
  • Guaranteed payment—BDC invoices and collects;
  • You are backed by a recognized National Brand and Project Manager on all assignments.
Our expectations of you
  • Keep your Project Lead informed on the progress of your projects.
  • Keep your O365 project team site task list and other fields up-to-date. We use this information to approve your invoices.
  • Inform Project Lead of any situation requiring scope change so that BDC can assess the implications to the project.
  • Proactively schedule client meetings and reinforce the timeline laid out for the project.
  • Flag any client complaints or issues immediately to the Project Lead.
Our mindset
  • Deliver measurably impactful projects;
  • Create value as a team;
  • Work collaboratively with all stakeholders;
  • Strive for very satisfied clients;
  • Work in partnership with our Network Consultants.
Behaviour to adopt
  • Become proficient with BDC advisory services solution methodologies;
  • Respect BDC's brand and standards;
  • Look for ways to create very satisfied clients versus simply satisfied;
  • Refer all new business opportunities first to BDC even if client asks you to work directly.
Behaviour to avoid
  • Change the scope of a BDC project without discussing first with the Project Lead;
  • Promote yourself to non-BDC clients using the BDC logo, marketing materials, business cards or email;
  • Solicit BDC clients we’ve introduced you to, for your own consulting business;
  • Refer BDC clients to other consultants/suppliers.

Contacts

Daniel Sirois

Daniel Sirois

Team Lead
514-496-4097
BDC consultant Samantha Cavalière

Samantha Cavaliere

Talent Advisor
514-283-4129
Benoit Michon - employee at BDC

Benoit Michon

Analyst
514-461-6166
Navi Padda

Navi Padda

Coordinator
514-461-6793

Support

For technical assistance:

  • BDC email address
  • Office 365/SharePoint
  • Wi-Fi access for BDC Business Centres
  • MS Teams

Contact our BDC Service Centre 1-844-834-4225 Monday to Friday, from 7:00 a.m. to 8:00 p.m. EDT

Who should I ask?

Consultant Network Management
  • General inquiries about the BDC relationship;
  • Questions regarding your onboarding;
  • Changes of contact or payment information;
  • Access to BDC emails, tools and, business cards.
  • Refer a colleague to become a BDC Network Consultant.
Project Lead
  • Any specific project inquiry;
  • Client wants to change the scope of the project;
  • Client seems dissatisfied;
  • You identify additional advisory services requirements;
  • Client is not responsive or you can’t reach them.
  • A client asks to work directly with a consultant.

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