Whitewater Concrete

Margins jumped 10-fold
Kyle Smith - Managing partner at Whitewater Concrete

Innovation leader in supplying concrete products and services

About the company

Family business supplying concrete for commercial and residential projects, including some of Vancouver’s most iconic and complex buildings

Location: Maple Ridge, British Columbia

Industry: Poured concrete foundation and structure contractor

Entrepreneur challenge

Managing Partner Kyle Smith sought help to scale and improve stagnant margins, which were frustratingly low despite his company’s rapid growth. Smith also wanted to address a supply bottleneck that was hampering the business and contributing to lost opportunities.

BDC expertise

BDC’s Growth Driver Program worked with the Managing Partner to analyze the company’s challenges and coached him on a solution—launching a transformative new venture to gain control of a key input: rebar steel. Smith also took part in learning activities to improve his leadership skills and gain expert advice.

Results

  • Margins jumped 10-fold.
  • Major improvements to project completion time and customer satisfaction.
  • Built pioneering rebar-making facility that is transforming the industry in the region.
  • Boosted leadership skills and confidence.

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