MacArthur's Quality Flowers & Plants Inc.

Improve your company’s operational efficiency and rally your team to contribute their best

Entrepreneur challenge

Before moving to their new facility, the company wanted to review its operational layout to streamline processes, reduce waste and costs, as well as provide more value to its clients and their customers. With hiring challenges, they were also looking to maximize productivity and current staff.

BDC expertise

BDC’s experts reviewed the company’s processes, from customer contact to delivery, in order to increase efficiency, improve productivity and reduce waste, including aspects such as time, energy, and movement. The new workflow and operational layout will also be replicated in the new facility when it opens.


  • Improved work flow and reduced non valued-added activities
  • Increased production output, even with reduced labour
  • Embraced continuous improvement culture
  • Created better working conditions, leading to employee retention
  • Improved bottom line
  • Positioned for further growth opportunities


productivity increase on bouquet line


reduction in movement for bouquet preparation


reduction in space and WIP (Work in Progress)

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