Salt Spring Coffee

Make real operational and efficiency gains
Mickey McLeod - Co-founder and CEO of Salt Spring Coffee
Mickey McLeod - Co-founder and CEO of Salt Spring Coffee

Entrepreneur challenge

The company was struggling to fulfill demand, paying excessive overtime and dealing with stagnated sales. The business was looking for ways to reduce costs to improve margins and profitability, as well as reduce stress on management team with tight shipping deadlines.

BDC expertise

BDC’s operational efficiency experts helped the company improve production without the need to invest in costly, new equipment. By changing its inventory system, the firm was able to grow its floor roasting and packaging capacity. As well, KPIs were set up to help management track and measure progress.


  • Achieved significant gains in efficiency and productivity by reducing costly waste.
  • Can now generate more sales, with excess production capacity.
  • Engaged management and employees to adopt a continuous improvement mindset and reduce their stress.


improvement in production processes


productivity gain down the road

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