Amid the Crowdstrike global outage, we are manually processing transactions and prioritizing clients with urgent disbursements planned for today. We invite our clients with time sensitive transactions to contact their BDC representatives directly for more information.

Amid the Crowdstrike global outage, we are manually processing transactions and prioritizing clients with urgent disbursements planned for today. We invite our clients with time sensitive transactions to contact their BDC representatives directly for more information.

Telelink

Acquisition strategy to grow exponentially
Cindy Roma and Sydney Ryan, partners at Telelink

100% women-owned and WE Connect certified business

About the company

24/7 live answering and safety monitoring services

Location: St. John’s, Newfoundland and Labrador

Industry: Call center services

Entrepreneur challenge

To pursue its acquisition growth strategy, the company needed financing to acquire Big Sky Call Centres in Calgary in order to better service existing clients locally and strengthen its Western Canadian ties with partners and customers.

BDC expertise

BDC’s Growth & Transition Capital team provided mezzanine financing with flexible repayment terms, such as a balloon payment at the end of the loan, which allowed the company to maintain vital cash flow to further invest in its growth. With its holistic approach, BDC also provided expert advice to guide the company through a complex deal.

Results

  • Successfully acquired target company in Western Canada
  • Increased the value of the business and its bottom line
  • Continues to build a strong Western Canada presence
  • Can now share customer traffic between the two sites
  • Preserved cash flow for growth

Tell us about your project

Get financing to sustain your business’ growth.

Contact us
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