The ability to manage your workforce effectively is vital to the success of your company. Workforce management software applications help you manage a number of daily processes and activities to make employees and contractors as productive as possible while keeping costs down.
Factories, call centres, retailers, construction and transportation companies as well as service-based businesses use workforce management software for staff scheduling, time and attendance tracking, payroll processing, overtime and paid leave management, real-time visibility into performance, and to ensure they meet regulatory compliance requirements.
How do workforce management software help?
Workforce management software provide many benefits. They can help you:
- increase operational efficiency by optimizing labour utilization
- improve communications no matter where people are
- meet the changing demands of your regulatory environment
- streamline HR and managerial tasks with self-service options
- automate time tracking and approvals
- ensure information accuracy
- cut labour costs
- easily manage flexible working arrangements
- efficiently recruit, hire and on-board the best candidates
- have easy access to all kinds of reports
- empower your employees to make better decisions
- boost your employees’ trust, morale and job satisfaction
How does workforce management software work?
Workforce management software uses a variety of data collection tools such as smartphones or tablets, card swipers, biometric terminals, GPS and desktop readers.
In the past, workforce management software was often reserved for large organizations, but cloud-based systems have dramatically reduced upfront costs, making them more affordable for organizations of all sizes.
Many workforce management applications also offer mobile access capabilities, enabling employers and employees to quickly and easily find information, view assignments, monitor performance and process administrative tasks.
A Workforce management software also makes it simple for employees to clock in or out, enter timesheets, view their profile or provide other updates. The system automatically logs the information, making it available for calculating working hours, overtime and payments, as well as cost allocations, productivity analysis and other valuable insights.
Some workforce management software also includes a field service management functionality. It can be implemented as a standalone solution or as part of an integrated human resource management suite (HRMS, HRIS or HCM) or even ERP.
Workforce management software
If you are looking for a workforce management software, you may want to consider the following.
Revised July 2020
Apex Time Solutions
Scheduling Reports Location Tracking Time-off requests Self-scheduling Time Tracking Payroll Integration Mobile Access
Apex Time Solutions offers a broad portfolio of cloud-based workforce management software that can be customized to meet the needs of different-sized companies from various industries. ATS gives you the tools you need to manage all aspects of employee deployment, including employee scheduling, workforce time and attendance, employee self-service, absence planning, forecasting, web time tracking, job costing, and payroll and ERP data integration. ATS is a Canadian company headquartered in Toronto.
Celayix
Scheduling Reports Location Tracking Time-off requests Self-scheduling Time Tracking Payroll Integration Mobile Access
Celayix provides employee scheduling, time and attendance, and employee communication software to help small and mid-sized organizations manage their labor workforce more efficiently. One of its standout features is the ability to monitor the location of your staff using a connected mobile device. Also, you can choose to export time and attendance data to well-known payroll and accounting software such as ADP, MAS90, Sage and QuickBooks. The solution can be deployed on-premise, in the cloud or as a hybrid, and operates on both Mac and Windows platforms. The company has offices in Seattle and Vancouver.
Kronos Workforce Dimensions Suite
Scheduling Reports Location Tracking Time-off requests Self-scheduling Time Tracking Payroll Integration Mobile Access
Kronos Workforce Dimensions Suite automates critical workforce processes such as timekeeping, scheduling, and leave management. Built on a cloud platform with a fully responsive user interface, Workforce Dimensions also features embedded analytics with real-time visualizations and over 150 KPIs to gain better insight into your organization’s performance. Kronos is headquartered in Mississauga, Ontario.
Mitrefinch
Scheduling Reports Location Tracking Time-off requests Self-scheduling Time Tracking Payroll Integration Mobile Access
Mitrefinch provides customized workforce management solutions to big and small organizations operating in a variety of industries. Simply select the modules that fit your needs and choose a deployment option. Modules include time and attendance tracking, HR software, payroll, and access control to sites and properties with cutting-edge biometrics. Headquartered in the United Kingdom, the company has offices in Europe, Australia and Canada.
Replicon
Scheduling Reports Location Tracking Time-off requests Self-scheduling Time Tracking Payroll Integration Mobile Access
Replicon is a leading developer of cloud time-tracking applications that offers different products that work in conjunction or independently to help global organizations manage a mobile, dispersed workforce and handle compliance with ease. Its workforce management solution can help you better manage workforce attendance, expenses, projects, professional services teams and shared services resources. Headquartered in California, the company has several offices in Canada.
Sage HRMS
Scheduling Reports Location Tracking Time-off requests Self-scheduling Time Tracking Payroll Integration Mobile Access
Sage HRMS is a comprehensive and fully customizable HR management solution that can grow with your business. It enables you to improve effectiveness and make better decisions across all your key HR tasks. From time and attendance management and payroll processing to new employee onboarding, employee benefits management and self-service tools to empower your employees, Sage HRMS give you the tools you need to maximize your return on employee investment.
Softworks
Scheduling Reports Location Tracking Time-off requests Self-scheduling Time Tracking Payroll Integration Mobile Access
Softworks include time and attendance, eRostering and labour scheduling, absence management and project tracking. The mobile app is particularly useful as it allows employees to clock in and out on their smart phones, include their GPS location, but also check work schedules and request vacations or other absences. With offices in Ireland, UK, Canada and the United States, Softworks is designed to address just about any workforce challenge and to integrate with all leading ERP and payroll systems.
StreetSmart Advantage
Scheduling Reports Location Tracking Time-off requests Self-scheduling Time Tracking Payroll Integration Mobile Access
StreetSmart Advantage offers a full suite of mobile workforce management capabilities in one app. Designed to help you seamlessly connect field service jobs with cloud-based administrative applications, the system can be accessed via the StreetSmart iOS and Android mobile apps or on a desktop computer. Start with modules like jobs management, track and trace, or mobile forms and add functionality as you grow.
Synerion
Scheduling Reports Location Tracking Time-off requests Self-scheduling Time Tracking Payroll Integration Mobile Access
Synerion offers a suite of flexible workforce management software along with mobile apps for Android and iOS devices. Whether you need to track labour costs, keep detailed records of absences, or see and analyze trends in organizational performance, Synerion can help you reduce operational costs and increase productivity. It is designed by a company based in Mississauga, Ontario
TimeTrex
Scheduling Reports Location Tracking Time-off requests Self-scheduling Time Tracking Payroll Integration Mobile Access
TimeTrex automates the tedious and repetitive tasks involved in employee and attendance tracking, as well as job scheduling and costing. Similarly, its payroll management functionality eliminates the need to re-key or export data to a separate application, thus boosting efficiency and accuracy. The company is based in West Kelowna, in British Columbia.
VeriClock
Scheduling Reports Location Tracking Time-off requests Self-scheduling Time Tracking Payroll Integration Mobile Access
VeriClock is a cloud-based employee time-tracking system designed by a Canadian company in Vancouver. Office employees and field workers can clock in and out of the system using the mobile app or any device with a web browser. To ensure the accuracy of time and attendance data, VeriClock uses techniques such as GPS tagging, voice authentication and IP address recording. Its detailed reporting ranges from simple payroll and job costing summaries to detailed customized reports. VeriClock is available on a per-user, per-month basis.
Worksight
Scheduling Reports Location Tracking Time-off requests Self-scheduling Time Tracking Payroll Integration Mobile Access
Worksight is a workforce management software that is available both online and on-premise. Modules include timekeeping, employee and work-order scheduling, leave management, and workforce analytics. The system also integrates with HR management systems and payroll systems. This British Columbia-based company lets you choose between different monthly subscription plans or pay a one-time fee based on your number of employees.
When assessing which solution is best for your organization, there are many factors to consider. BDC can help you develop an effective strategy and find technology solutions and services that are best suited to meet your business needs.
This table lists applications alphabetically and isn’t exhaustive. Hyperlinks to external sites do not constitute endorsement by BDC of those websites or any information, opinions, products or services expressed or described on them.
Furthermore, the list is only a starting point. When assessing which solution is best for your organization, you will probably consider many other factors.
BDC will review and edit this list regularly. If you are a vendor and would like us to consider adding your solution, please contact us.