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Workforce management software


The ability to manage your workforce effectively is vital to the success of your company. Workforce management software applications help you manage a number of daily processes and activities to make employees and contractors as productive as possible while keeping costs down.

Factories, call centres, retailers, construction and transportation companies as well as service-based businesses use workforce management software for staff scheduling, time and attendance tracking, payroll processing, overtime and paid leave management, real-time visibility into performance, and to ensure they meet regulatory compliance requirements.

How do workforce management software help?

Workforce management software provide many benefits. They can help you:

  • increase operational efficiency by optimizing labour utilization
  • improve communications no matter where people are
  • meet the changing demands of your regulatory environment
  • streamline HR and managerial tasks with self-service options
  • automate time tracking and approvals
  • ensure information accuracy
  • cut labour costs
  • easily manage flexible working arrangements
  • efficiently recruit, hire and on-board the best candidates
  • have easy access to all kinds of reports
  • empower your employees to make better decisions
  • boost your employees’ trust, morale and job satisfaction

How does workforce management software work?

Workforce management software uses a variety of data collection tools such as smartphones or tablets, card swipers, biometric terminals, GPS and desktop readers.

In the past, workforce management software was often reserved for large organizations, but cloud-based systems have dramatically reduced upfront costs, making them more affordable for organizations of all sizes.

Many workforce management applications also offer mobile access capabilities, enabling employers and employees to quickly and easily find information, view assignments, monitor performance and process administrative tasks.

A Workforce management software also makes it simple for employees to clock in or out, enter timesheets, view their profile or provide other updates. The system automatically logs the information, making it available for calculating working hours, overtime and payments, as well as cost allocations, productivity analysis and other valuable insights.

Some workforce management software also includes a field service management functionality. It can be implemented as a standalone solution or as part of an integrated human resource management suite (HRMS, HRIS or HCM) or even ERP.

Workforce management software

If you are looking for a workforce management software, you may want to consider the following.

Revised July 2020

When assessing which solution is best for your organization, there are many factors to consider. BDC can help you develop an effective strategy and find technology solutions and services that are best suited to meet your business needs.

This table lists applications alphabetically and isn’t exhaustive. Hyperlinks to external sites do not constitute endorsement by BDC of those websites or any information, opinions, products or services expressed or described on them.

Furthermore, the list is only a starting point. When assessing which solution is best for your organization, you will probably consider many other factors.

BDC will review and edit this list regularly. If you are a vendor and would like us to consider adding your solution, please contact us.