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BDC Mobile FAQ

Get answers to the most commonly asked questions about BDC Mobile.
How do I use BDC Mobile?

Log into the app using your Client Space username and password. (You need to have a BDC Client Space account to use the app.)

Once logged in, you can enable biometric authentication for a quicker login.

Can anyone use BDC Mobile?

Only clients with an active BDC loan and former BDC clients who have access to Client Space can use the app.

What’s the difference between BDC Mobile and Client Space?

BDC Mobile is our mobile app that lets you:

  • Access your BDC account information while on the go via your smartphone.
  • Know if you qualify for a pre-authorized loan.
  • Download your annual loan balance to share with your accountant.
  • Contact your BDC account manager for help.
  • View KPIs to compare your current financial performance vs. industry benchmarks when you submit your financial statements.

Client Space is our secure online transactional platform that lets you:

  • Access and manage your detailed BDC account information.
  • Apply for a BDC loan.
  • Accept pre-approved loan offers.
  • Request a postponement on a loan payment.
  • Upload and view documents relating to your BDC loan(s).

Learn more about Client Space

Using BDC Mobile and Client Space together is the best way to simplify your BDC banking experience.

We regularly add new features to both BDC Mobile and Client Space.

Can I make payments with the app?

No. BDC Mobile is not a conventional banking app. However, you can use the app to contact your BDC account manager to arrange an additional payment on your BDC loan.

Simply click on your BDC representative's name on the app's home page.

What can I do with BDC Mobile?

BDC Mobile makes staying on top of your business finances and loans easier, even when you’re on the go.

Here’s what you can do with the app:

  • View the current balance of your BDC loan(s).
  • See the date and amount of your next loan payment(s).
  • View any new loan offers from BDC.
  • View any alerts regarding your BDC loans.
  • Contact your BDC account manager for assistance.
  • Set preferences to see personalized content.
  • View your annual loan balance.
  • See up to 13 KPIs so that you can see how your business is faring against industry benchmarks.
  • Receive notifications regarding your account directly on your phone.*
  • Set concrete goals and timelines and track your progress in reaching these goals based on your most up-to-date financial data in the app.*
  • Connect to a cloud accounting software so that the app has access to your most up-to-date financial data. The app can then calculate your KPIs more accurately.*

*Feature currently available only on the iOS version of BDC Mobile.

Are there differences between the iOS and the Android versions?

The iOS version of BDC Mobile currently has more features, but eventually you will be able to do the same things with both versions.

  iOS Android
View the current balance of your BDC loan(s).

See the date and amount of your next loan payment(s).

View any new loan offers from BDC.

View any alerts regarding your BDC loans.

View your annual loan balance.

See up to 13 KPIs for the app to calculate so that you can see how your business is faring against industry benchmarks.

Receive notifications regarding your account directly on your phone.

 
See personalized content based on the goals you have created in the app.

 
Set concrete goals and timelines you choose to target.

 
Connect to a cloud accounting software so that the app has access to your most up-to-date financial data. The app can then calculate your KPIs more accurately.