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Portfolio company

Coveo Solutions Inc.

Details
Region
Quebec
Industry sector
Information technology
Investment year
2010
Fund
Diversified Portfolio
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Investor
Dominique Bélanger

Managing Partner

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About the company

Relevance is what creates winners in digital experiences. Coveo is the world’s leading cloud-based relevance platform. Using applied AI, the Coveo Relevance Cloud™ is the intelligence layer that injects relevance into all digital experiences.

In its most straightforward implementation, Coveo delivers relevance in search, thanks to unified indexing and AI that fine-tunes results with each query. Coveo also specializes in relevance for personalized ecommerce, journey- and context-aware customer services, and knowledge-enhancing workplace implementations, with customers reporting results like 2,800% lift in add-to-cart shopping, 300% increase in support case deflections, and 1,600% improvement in ESAT scores.

Coveo has more than 1,500 successful implementations around the world, with clients including Tableau, Dell, Palo Alto, Xero and Motorola Solutions. Coveo is supported by a network of over 200 global partners, integrators and alliances, including Salesforce, ServiceNow, Sitecore, Accenture, Deloitte, and Ernst & Young.