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Learn how to measure the quality of your customer experience.

Understand what the net profit margin ratio means for a business and how it is calculated.

Use our free net profit margin calculator to find out the net income after tax generated by each sales dollar in your business. Also called the return on sales ratio

Learn about accounting standards for private enterprises and how they provide information about a company’s financial status

Find out how a CRM can increase efficiency, sales and improve customer service for your business.

BDC Capital’s Growth and Transition Capital division provided $1M in mezzanine financing. This loan is serving as working capital to support several growth initiatives. Learn more

If you are looking for a low-cost or free CRM software, you may want to consider our list. Choose the right one for your needs with the help of BDC.ca

Chandos, an Edmonton-based construction company, has grown rapidly thanks to a focus on quality as well as social and environmental values.