Cost reduction: Top 5 ways to get employee buy-in
If you’re like other entrepreneurs, saving money is an important priority for your business, but a challenging one to implement.
One of the most important ways to reduce costs is by finding and eliminating waste throughout your company. This means getting rid of anything that doesn’t earn your company money.
But to do so, you need the input and buy-in from your employees. And that’s where many business owners run into resistance that can doom their efforts. “You have to involve employees in decisions and develop a waste-cutting mindset,” says Patrick Choquette, a BDC Senior Business Advisor who works with entrepreneurs to helps improve their operational efficiency.
Treat employees as if they’re business people themselves,” Choquette says. Tell them the cost of waste. That will encourage them to act like business people and take ownership of cost reduction.
Choquette offers the following steps to get employees onside with your cost reduction efforts.
1. Be fully transparent
The first step is to trust your employees and share information about where you see opportunities to reduce spending and why.
“Treat employees as if they’re business people themselves,” Choquette says. “Tell them the cost of waste. That will encourage them to act like business people and take ownership of cost reduction.”
Also, ensure employees understand your focus isn’t on cutting jobs, but eliminating waste in the company.
2. Collect and share data
If you aren’t already doing so, measure your performance in a few key areas where you want to make improvements. Examples are lead time, machine output, set-up time and idle time.
Make sure everyone in the company is regularly looking at your performance data. “Just measuring your performance can be eye-opening for employees and encourage them to get onboard with cost cutting,” Choquette says. “That will stir creativity big-time.”
You should use dashboards to show the data in a way that’s easy to understand, he says. Be sure employees get the training they need to monitor the information effectively.
3. Meet regularly
Hold weekly meetings with employees to discuss your performance data and waste cutting progress. This will help make efficiency a top-of-mind part of your business culture.
4. Get their input
During and between meetings, invite employees to suggest ideas. Your workers are often the people who know best where waste lies in your business. You can devote a part of your regular meetings to brainstorming ideas.
You should ask for not only large-scale projects, but also smaller, incremental improvements that you can put in place quickly, with existing resources. Consider implementing one such idea each week.
“Many of the ideas will succeed. But even if an idea fails, it’s still a useful learning experience,” Choquette says. “Over time, your success rate will improve. It’s like compound interest. It builds up over time.”
The process will also help show employees their ideas are valued. And it will help encourage a waste cutting culture to flourish.
5. Boost training
Look for ways to train employees to improve and grow. Worker training leads to 3 to 5% more productivity versus employees who didn’t get training, according to research sponsored by the Social Sciences and Humanities Research Council of Canada.
Training can also build employee engagement and motivation. At your regular meetings, discuss training options that could help with slashing costs. Keep in mind that training includes not only formal classes, but also informal learning such as job shadowing, mentoring, focused reading and experimenting with waste-cutting projects.