Logistics is the practice of coordinating processes and managing materials to create products or services and sell them to customers—this includes everything except for manufacturing itself.

The goal of logistics is to ensure that a company takes in the right raw materials at the right time to meet production requirements while keeping costs down and that goods are shipped, handled and stored in an efficient, cost-effective and timely way to meet customer needs after customer needs. Effective logistics are key to meeting business promises such as delivery or service guarantees.

More about logistics

While logistics traditionally covered only physical materials and goods, today it also includes the coordination and management of data.

Find out more in our glossary