Véronique Dorval was named BDC’s Executive Vice President and Chief Operating Officer in August 2022.
In this role, Ms. Dorval oversees the Financing, Growth & Transition Capital, and Advisory Services business lines, ensuring BDC’s solutions are integrated, effective and efficient for maximum impact on Canadian business owners.
Ms. Dorval brings an impressive 23-year career as a strategic business leader with a track record for driving growth, delivering ambitious transformations and creating a digitally-enabled operating model that is always client focused.
Before joining BDC, Ms. Dorval was Senior Vice President and Chief Client Experience Officer at Sun Life Financial, where she defined a transformation agenda and was responsible for sales across direct channels, delivering double-digit growth. During her 8-year tenure with Sun Life Financial, she also held responsibilities for strategic initiatives, client acquisition, engagement and loyalty.
Prior to that, she spent 12 years as Associate Principal at McKinsey & Company, leading management consulting mandates for large North American financial institutions and other clients.
Ms. Dorval is a Chartered Financial Analyst (CFA) and has a Bachelor in Business Administration from the Université de Sherbrooke, with part of her program completed in Mexico, Spain and India. She serves on the board of Les Grands Ballets Canadiens de Montréal and is a passionate contributor to the FitSpirit organization, which seeks to help teenage girls build a foundation of physical fitness that will carry them throughout their lives.