Trade uncertainty: Explore resources and tools for your business.

Trade uncertainty: Explore solutions, resources, and tools for your business.

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Portfolio company

Cinareo

Details
Region
Ontario
Industry sector
Information and communications technology
Investment year
2024
Fund
Seed Venture Fund
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Lead
Dinar Ahmed - Principal, venture capital at BDC
Dinar Ahmed

Partner

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About the company

Cinareo is an innovative SaaS solution that provides multi-channel capacity planning for contact centers. The software enables planners to move beyond error-prone spreadsheet-based solutions by leveraging AI for more efficient operations. The platform optimizes efficiency and provides accurate, data-driven forecasting to balance staffing levels with on-the-fly scenario modelling and multi-skilling simulation, as well as financial management and recruitment and training planning.