Marc-Alexandre has been leading the Client Onboarding Lab since its inception in 2019. As part of BDC’s Digital Transformation, the lab’s mandate is to review and digitize key aspects of the client onboarding journey.
He joined BDC in 2006 and has held various roles involving client interactions and loan underwriting. In 2010, he joined the Integrated Risk Management (IRM) team where he was involved in portfolio monitoring, model development and implementation. More recently, he led the development and implementation of the smart algorithm that generates automated loans for clients, allowing for a loan approval from a self-service or mobile application in minutes.
Marc-Alexandre holds a Bachelor in Business Administration from HEC Montreal and is a Chartered Financial Analyst (CFA).