Technology has revolutionized the way we do business. While technology allows us to be more efficient, it also means we must be more vigilant than ever in protecting our information.
At BDC, we are fully committed to safeguarding our clients' confidentialinformation. At the same time, it is important that you acknowledge the risk and take the appropriate steps to mitigate risk and ensure your information security.
Here's how to maximize your online security and privacy, and protect yourself from fraud:
Use effective passwords
- Use a long password—length outweighs complexity (minimum length eight
characters; the more, the better).
- Use a combination of upper and lower case letters, and include at
least one number and one special character (e.g., #, $, ?, !).
- Change your password regularly and use different passwords for
different systems. Don’t use the same password twice.
- Keep your password to yourself. Don't write it down and don't send it
by email or by text message (SMS).
- Don’t check the "remember my information" box on a public
- Don’t use predictable information when setting your password (such as
your name, your telephone number or your date of birth).
Protect your personal and financial information
- Keep documents containing your personal identification in a safe
- Shred invoices or credit card statements, and monitor your online
financial activities to check for unauthorized transactions.
- Make sure electronic data is destroyed when you sell or dispose of
computers, hard disks, DVDs or backup disks.
- If you believe you have been a victim of identity theft related to
BDC or following information exchanges with BDC, contact us at
Protect your computer
- Keep your operating system (Windows, Mac OS, Linux, Android, iOS,
Blackberry, etc.) up-to-date to protect your computer, smartphone or
tablet from online attacks.
- When bugs or errors are discovered, vendors release security patches
to implement fixes. Conpicture your system to check for security patches
and install them regularly.
- Regularly update your browser and any other software installed on
- Make sure to install and update antivirus software, as well as a
firewall, to protect your computer from malicious software (viruses,
worms and spyware).
- Download programs only from websites you trust, and carefully read
all security warnings and privacy statements associated with all software
that you install on your computer. This helps protect your computer from
spyware—software installed on your computer without your knowledge to
track and gather personal information, such as browsing history, account
numbers, passwords or bank information.
Be cautious online
- Limit the amount of personal information that you share online or on
determine how your information will be used and whether it will be shared
with third parties.
- Never email personal or banking information.
Recognize suspicious emails and phone calls
- Fraudulent organizations routinely contact companies trying to obtain
sensitive information, such as account details or passwords.
- Be suspicious of any request that has a sense of urgency.
- Verify the information in the messages that you receive by email or
by phone before taking any action. Cross-reference the information with
an independent source.
- If you receive an e-mail that appears to come from BDC asking you to
immediately access your account via a hyperlink, do not reply to the
message and do not click on the embedded hyperlink. Should such a
situation occur, send the questionable message to firstname.lastname@example.org
(include your area code and telephone number if you want us to call you
back) or call 1-877-232-2269 to notify us and to check whether the e-mail
in question actually came from BDC.
BDC will never send you emails asking you to access web addresses to
verify your personal or account information.
If you receive suspicious communications that appear to be from BDC,
please contact us at email@example.com
or at 1‑877‑232‑2269.
Get more tips on how to spot email fraud
More tips from the Government of Canada