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Operations Optimize your operations for growth

Solve your operational challenges, reduce waste and boost your bottom line with expert business consulting.

Just a few questions. No financial engagement at this stage.

businesswoman discussing sustainable purchase options with employee

Work smarter, not harder

Our experts help you build strong operational foundations and enhance performance.

Optimize operations

Identify top sources of inefficiency to streamline operational performance.

Integrate robotics and automation

Use digital technologies to automate and modernize your company.

Adopt best business practices

Implement effective business practices and mobilize your teams to create a culture of continuous improvement.

Move to more strategic operations

  • Process improvement
  • Automation and robotics 
  • Business process optimization 
  • Operational efficiency 
  • Key Performance Indicators (KPIs) dashboard 
  • Supply chain management 
  • Inventory management 

We had the horsepower for growth but needed more structure in our operations. BDC helped us produce a clear roadmap and a communication plan to engage our employees to make continuous improvements.

Greg Pocock, Owner — Allweld Manufacturing

Read the full testimonial
7,000
Projects completed in the last 3 years
400+
Experts in English and French
93%
Customer satisfaction rate

Invest in your operations to strengthen your performance

Boost productivity

We help you identify and resolve inefficiencies, so that you achieve better results without increasing resources.

Improve profit margins

Combined with clear processes, digital tools and automation help you reduce errors, streamline workflows, and cut costs.

Increase customer satisfaction

Our experts find opportunities for rapid improvements and quick wins to boost customer satisfaction and reduce complaints.

Access workshops

We offer short, practical workshops, on-site interviews and audits. We focus on improving your team’s knowledge and problem-solving capabilities. Available online and on-site.

Use practical tools and plans

We go beyond theory and focus on proven methods tailored to your business. We use tools, dashboards and action plans to help you prioritize the highest-impact projects.

Get coaching and support

You benefit from impartial advice and coaching from our business operations experts. We provide support to help you effectively implement operational changes.

We help you operate independently

We help you structure and improve your operations by sharing practical methods, tools and best practices throughout the mandate. That allows you to build the internal capabilities needed to reduce inefficiencies, manage performance and sustain improvements over time.

A people-oriented service

We start from your reality—your operational challenges, processes and performance goals. Our experts work closely with you to design and implement practical, tailored solutions that fit your organization and sustainably improve productivity and results.

Ready for the next steps?

1
Share some info with us
Give us some information about your business and tell us about your operational challenges and goals.
2
Speak with an expert
We'll contact you to better understand your situation and how our consulting services can help.
3
Get a tailored proposal
We’ll put together a proposal including solutions, deliverables, budget, and timelines. No financial commitment until you sign off.

We can finance the cost of BDC consulting to help you see your project through.

Resources

Frequently asked questions

Operations consultants offer advice and support to help businesses improve their operational performance. A business operations consultant or an operational efficiency consultant can help a business identify and eliminate sources of waste, define KPIs, develop a dashboard to track progress and ultimately improve productivity and profitability.

No, automation isn’t only for large businesses. In today’s business landscape, automation—the use of technology to perform tasks with little or no human intervention—is accessible to businesses of all sizes. Costs have decreased and flexibility has increased. Automation improves productivity and helps address labour shortages. BDC experts can help you make informed strategic decisions about automating your business so that you maximize benefits.

Read how automation helped this family business succeed

Operational issues often accumulate over time in ways that go unnoticed as the business grows. It's important to look at operational efficiency when you decide to grow your business, so you can fix potential issues, maximize productivity and reduce your environmental footprint. More productive firms generate more sales, more profits and are more valuable in the event of a sale. A strong operational foundation will help you scale even faster.

Take our quiz on the basics of operation efficiency

Our experts have industry-specific expertise and deep understanding of the operational challenges that Canadian companies face. We provide impartial advice, strategic insight, coaching, co-development sessions, and hands-on support to help you build long-lasting capabilities and a culture of continuous improvement in your business. We can also finance the cost of BDC productivity enhancements and operational efficiency consulting.

Ready for the next steps?