We only collect your personal or business information if it relates directly to operating programs or BDC’s activities and for the following purposes:
4.1 For business purposes
To identify you or your business
We use your personal or business information to identify you or your business.
To register you or your business
We use your personal or business information to register you, notably for an event.
To communicate with you or your business
We use your personal or business information to communicate with you and to answer your questions.
To determine if you or your business are eligible for a loan or specific services
When you apply for a loan or request a specific service from BDC or if an offer could be available, we use your personal and business information as part of our due diligence to determine if you or your business meet the conditions to receive the loan or service you or your business have applied for or requested. This may include the validation of your credit worthiness, your identity, your age, your or your business assets and liabilities, and other financial information.
To decide if you are eligible for a loan or a service
We use your personal or business information to decide if your business is eligible for a loan or service and, thereafter, to manage the loan until it is repaid, or the service until it is completed.
To get deeper knowledge, make predictions, or generate recommendations through advanced analytics
We use your personal or business information to perform advanced analytics. We examine this information using sophisticated techniques and tools to get deeper knowledge, make predictions, or generate recommendations.
To develop new products and services
We may use your personal or business information to help develop new products and services.
To develop new internal tools and models
We use your personal and business information to develop new tools and models, so that BDC can improve its operating programs or activities for the benefit of its client.
To advise you or your business when you or your business request our products or services and to improve your experience
We use your personal or business information to provide tailored advice and direct you towards the most appropriate resources, products and services upon request. This way, we make sure our advice, resources, products and services are best suited to you or your business profile.
For example, we could direct you to our productivity benchmarking tool if you wish to find out where your business stands compared to other Canadian businesses in your sector.
To evaluate your application for BDC awards or recognition programs
If you or your business apply for a BDC award or recognition program, we use your personal and business information to evaluate your application and to select and contact the winners.
To protect you and us against errors or fraud
When you use your Client Space, we keep a log of all your activities. This allows us to detect suspicious activity on your account.
4.3 For marketing purposes
To promote our products and services to you
We send you promotional emails only if you have specifically agreed to receive them. For example, if you have subscribed to one of our newsletters.
Whenever you have specifically given your consent, you can revoke your consent at any time. For example, you can always opt out of one of our newsletters.
To offer you products and services that meet your needs
We use your personal or business information to offer you or your business personalized advice and financing opportunities.