The Pros and cons of outsourcing | BDC.ca
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Advantages and disadvantages to outsourcing your production

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April 30, 2014

There are both pros and cons to outsourcing, all of which must be considered before reaching a decision.

Outsourcing production can have some advantages for a new start-up product provided there are existing suppliers qualified to manufacture the items to your specifications. Control over the new product can be documented in contractual agreements. It is always a good idea to have more than one supplier, if possible, to ensure you can meet your product delivery demands.

However, multiple suppliers can create problems with maintaining consistency of quality.

Outsourcing also means you would not have to invest heavily in developing your own infrastructure. Your market research and your business plan should give you a basic idea of your potential sales volume and selling price, from which you could calculate a break-even point in terms of recouping your initial investment when you switch to outsourcing.

Here are some advantages of outsourcing

  • Financial benefits—Clean up your balance sheet by eliminating assets, and have a more stable cash flow
  • Strategic optimization—Think about your company's core mission and whether it is relevant to continue certain operations
  • Better management of the outsourced activity—In theory, you can choose a supplier that is a leader in the field
  • Market discipline—You can align your costs with those of suppliers in the field
  • Technology—In theory, you gain access to state-of-the-art technologies
  • Flexibility—The resources no longer used in one area can be redirected to the company's core operations

Here are some risks of outsourcing

  • Loss of expertise—You lose know-how and skills that may prove critical to your long-term competitiveness. Information from suppliers helps in new product development.
  • Dependence on the supplier—If you resume carrying out the outsourced activity yourself, it can take years to reach the level of performance you used to enjoy. But if the supplier’s service deteriorates, or if their price rises, you may want to take back the activity.
  • Loss of control over costs—Improved production facilities may generate larger gains than outsourcing. Look at internal solutions before considering external solutions.

Here are some reasons not to outsource a production facility

  • You have highly qualified employees
  • You need contact with suppliers and customers
  • Research and development is done in the plant
  • Production operations are properly focused
  • You have control over production costs

Here are some lessons on outsourcing

  • Look for compatible goals
  • Focus on the best solution, not the lowest price
  • Use a very detailed contract and up-to-date legal experts
  • Share risks
  • Involve key players
  • Document the transition phase
  • Communicate clearly from the beginning

When outsourcing, look for suppliers who are credible in the field and compatible with your needs, remain flexible as needs change, have the skills you need, can save you money and offer the quality of service you need.

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