In Busines$ October 2012

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In Busines$
BUSINESS DEVELOPMENT BANK OF CANADA NEWSLETTER
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Aim High!
Invest in your future

BDC Small Business Week™ is Canada's premier celebration of entrepreneurs. Find out about events across the country offering business owners the opportunity to learn and network.

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Aim High! Invest in Your Future
In this issue
How to collect bills more effectively
8 tips for avoiding customer service disasters
Secrets for finding the best virtual assistants
Management tip
Easy-to-access technology financing
Financing designed for your ICT needs

Purchase hardware, software, consulting services, including Internet solutions to boost your online sales.

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Articles

How to collect bills more effectively
Managing receivables and increasing working capital

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8 tips for avoiding customer service disasters
Focus on employee training and performance standards

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Secrets for finding the best virtual assistants
Freelancers can perform a wide range of tasks

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Business tools

Find out if your company is optimizing its use of technology to build value in your business.

Get a free technology assessment
Tech corner

See how free to low-cost tech applications can increase your sales and drive productivity.

Read practical tips
Bison Fire Protection: a burning desire to grow
Rob Read, co-President, Bison Fire Protection

Rob Read and Émile Jolicoeur had big plans when they acquired a small fire extinguisher maintenance company a decade ago. But soon the co-presidents of Bison Fire Protection realized that growing was trickier than it looked.

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Management tip

Get the most from your real estate purchase.
Here are five tips to keep in mind when considering a real estate acquisition.

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