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In Busines$ November 2012
NOVEMBER 2012   Mobile version Follow us: Follow us on Facebook Follow us on Twitter Follow us on LinkedIn Follow us on Google+  
In Busines$
BUSINESS DEVELOPMENT BANK OF CANADA NEWSLETTER
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7 ways to turn social media fans into customers

Your business has taken the plunge into social media and you’ve got a growing list of social media followers. But are they buying your products or services? What can you do to help convert more of them into customers?

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7 ways to turn social media fans into customers
In this issue
4 crucial steps to successful negotiations
How entrepreneurs can improve their business forecasting
Secrets for making the right ERP system selection
Management tip
 
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Articles

4 crucial steps to successful negotiations
Know your goals and where you’re willing to compromise.

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How entrepreneurs can improve their business forecasting
Use this tool to strengthen your strategic plan.

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Secrets for making the right ERP system selection
Homework now will pay off for years to come.

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Close customer relationships bear fruit for entrepreneur
Curtis Fielding, General Manager, Fielding Estate Winery and his wife Heidi

Curtis Fielding and his wife Heidi have turned quality control and a close connection with customers into a great business at their award-winning Fielding Estate Winery in Beamsville, Ontario.

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Management tip

Winning in international markets
When expanding globally, your best tools are adaptability, listening skills and patience.

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